Two-Factor Authentication (2FA)
Two-Factor Authentication (2FA), also known as two-step verification, is a layer of security next to your email and password.
If you have enabled 2FA for your account, you must first enter your email and password (first factor) and then an additional 2FA code (second factor).
The 2FA code is associated with a specific device, such as your phone.
How do I activate 2FA?
Follow the below steps to activate Two-Factor Authentication:
- Login to your account.
- Click on your name at the right of your screen for the dropdown menu and choose 'My account'.
- Select 'Yes' at Two-Factor Authentication (2FA).
- Download the Google Authenticator app on your mobile device.
- Open the Google Authenticator app and scan the QR code. Once you have scanned the QR code, the Google Authenticator app on your mobile phone is linked to your account. You will now see a six-digit code in the app, this is your 2FA code. You can enter this 2FA code in the 'Two-Factor (2FA) code' field.
-
Success! You have successfully enabled 2FA.
From now on, when logging in, you must enter both your password and the code that you see in your authenticator app. This code is refreshed every 30 seconds. Always use the most recently generated code to login.
How do I download the Google Authenticator app?
Install the Google Authenticator app from the App store (for iPhones) or the Play Store (for Android phones).
After installation, open the app and follow the steps below:
- Click on the red circle with a plus sign in the middle, at the bottom of your screen.
- Subsequently click on 'scan a barcode' after which the camera will activate, and point the camera at the QR code. You could also click on 'Enter code manually' and enter the code like that.
- Afterwards the 2FA of :app_name will be displayed, which changes every 30 seconds.
Back to login